We're here to help you get the most out of Spokii
Have a question, feedback, or need assistance?
We'd love to hear from you!
spokiimail@gmail.com
We typically respond within 24-48 hours.
How do I manage or cancel my subscription?
You can manage or cancel your subscription anytime through your iPhone's Settings app: Settings → Your Name → Subscriptions → Spokii. Cancellations take effect at the end of the current billing period.
How do I restore my subscription on a new device?
Open the Spokii app and tap on the Personal tab. On the paywall screen, tap "Restore Purchases" at the bottom. Make sure you're signed in with the same Apple ID you used for the original purchase.
Is my data stored on your servers?
No. Your birth data and preferences are stored locally on your device only. We do not upload or store your personal information on any servers.
Are the insights predictions of my future?
No. Spokii is designed for entertainment and self-reflection only. The insights are not scientific predictions and should not be used to make important life decisions. Please see our Terms of Use for more details.
How do I delete my data?
Since all data is stored locally on your device, simply deleting the Spokii app will remove all your data. You can also edit or clear your birth data within the app settings.
The app isn't working correctly. What should I do?
Try these steps: 1) Close and reopen the app, 2) Restart your device, 3) Make sure you have the latest version from the App Store, 4) If the issue persists, contact us with details about the problem.